General Hospital Visiting Hours are 11:00 am - 9:00 pm
Visiting Hours
We encourage you to have family members and friends visit you during your stay with us. However, patient care is our primary concern at California Hospital Medical Center and in order to enhance the quality of care, specific visiting hours and regulations have been established for each unit. Please follow these guidelines. If you need additional information, please check with the nurse on the unit.
Waiting Areas
There are specially designated lounge areas for visitors on each patient floor and on the main floor in the lobby. Specific waiting areas have been designated for families of patients in the Intensive Care Units, the Emergency Department, and Surgery. During certain hours, a volunteer is on duty in the surgery waiting room to keep family members informed about the progress of surgery.
Condition Reports
Any personal information about your diagnosis and treatment must come from your physician, and this information is only available to those members of your immediate family who you designate to receive it.
Visiting Regulations
All visitors must check in at the Information Desk to obtain a visitor's badge. Visitor badges must be worn at all times while inside the hospital.
There is no smoking anywhere inside the medical center and no smoking within twenty feet of any entrance.
Visitors must dress appropriately and must wear shirts and shoes.
No more than two visitors are allowed at the bedside at one time. Visitors in semi-private rooms should be considerate of both patients.
People with colds, sore throats, or any contagious diseases should not visit patients.
Visits should be kept short.
Visitors should maintain a quiet environment and avoid unnecessary noise.
Visitors may be asked to leave the room during tests or treatments or when the physician or nurse needs to see the patient.
Visiting hours end at 8:00 pm. Visitors who visit after hours need special permission and must check in through the Emergency Department to receive a visitor's badge from Security.
Visitation Guidelines for Children
Children under the age of 12 will not be permitted in patient care areas unless granted approval.
Special visitor authorization may be granted to children whenever their parents or significant others are hospitalized.
All children must be accompanied by an adult and be under their direct supervision while present in public areas of the hospital.
Children are not permitted in isolation rooms, Labor and Delivery, or Newborn Nursery.
Special Regulations
Operating Room
Visitors are only allowed in patient rooms for ten minutes out of every hour.
Neonatal Intensive Care Unit (NICU)
Visitors are welcome 24 hours a day except between 6:00 - 7:30 in the morning and evening.
Visitors will use the intercom outside the NICU in order to identify themselves prior to entering.
Visitors are required to scrub for three minutes on entering the unit prior to going to the infant's bedside.
Visitors will be encouraged to participate in the basic care of in the infant when appropriate.
Two visitors will be allowed at the bedside. One of the visitors must be the mother, father, or significant other.
Siblings over the age of three may visit. Siblings must have documented up to date immunization records, and no visitors showing signs or symptoms of illness will be allowed to visit.
Postpartum Unit
The baby's father or mother's support person may visit anytime. Grandparents and siblings are welcome to visit throughout the day until 8:00 pm.
A responsible adult, other than the child's mother, must always remain with any sibling under 12years of age.
All other visitors over 12 years of age are welcome to visit between 3:00 pm and 8:00 pm.
The mother's permission, good hand washing, and a cover gown are necessary before any visitor handles any baby. In order to protect the general well-being of the mother and baby, it may be necessary from time to time to request that the visitors leave.
Visitors are limited to immediate family or others specified by name by the attending physician or patient and there are to be no more than two persons at any time.
